"GolfSense", “ZEPP” and other related graphics, logos, service marks, and trade names used on the Site are the trademarks of Zepp Labs, Inc. and may not be used without permission in connection with any third party products or services. Other trademarks, service marks, and trade names that may appear on the Site are the property of their respective owners.
Zepp Labs, Inc. reserves the right, at any time, to modify the Site Content or to modify, suspend, or discontinue the Site or any part thereof with or without notice. You agree that Zepp Labs will not be liable to you or to any third party for any modification of the Site Content or modification, suspension, or discontinuance of the Site.
Zepp Labs will treat any feedback or suggestions you provide to Zepp Labs as non-confidential and non-proprietary. THUS, IN THE ABSENCE OF A WRITTEN AGREEMENT WITH Zepp Labs TO THE CONTRARY, YOU HEREBY ASSIGN ALL RIGHTS IN ANY FEEDBACK OR SUGGESTIONS YOU PROVIDE TO Zepp Labs.
The Site may contain links to other web sites operated by third parties. Such third party web sites are not under the control of Zepp Labs. Zepp Labs is not responsible for the content of any third party web site or any link contained in a third party web site. Zepp Labs provides these links only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to third party web sites.
Zepp Labs provides a limited one year warranty on Products purchased through the Site, as described on our Warranty page: www.zepp.com/warranty. EXCEPT AS PROVIDED ON OUR WARRANTY PAGE (WHICH IS HEREBY INCORPORATED INTO THESE TERMS), Zepp Labs DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SYSTEM INTEGRATION, QUIET ENJOYMENT, AND ACCURACY.
If you have any questions about the foregoing, please contact support.
"Personal Information" is information about You that is personally identifiable to You, such as Your name, address, e-mail address, or phone number, payment and billing information, as well as other non-public information that is associated with the foregoing. "Anonymous Information" means information that is not associated with or linked to Your Personal Information; Anonymous Information does not permit the identification of individual persons.
If you purchase a GolfSense sensor product or other product via this Site, we collect your personal information needed to conduct the sales transaction, and use the information to process Your payment and to send you the product you purchased.
We collect Personal Information that You submit to Us voluntarily through the Site.
If You are purchasing a product via the Site, We collect the following information You provide to Us: Your first and last names, email address, mailing address, and billing address, if different from Your mailing address.
When You contact Us by sending Us an e-mail, We will collect Your name, e-mail address and information contained in the e-mail You send Us.
When You respond to a customer satisfaction survey from Us or We collect Your name and email address.
If You choose to receive product update information from Us, We collect Your name and email address.
As You navigate the Site, certain information may also be collected passively, including Your Internet protocol address ("IP address"), browser type, domain names, access times, and operating system. We also use "Cookies" and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of Your visit and the information for which You searched and which You viewed. This type of information is collected to make Our products and services more useful to You. In some of Our emails to You, We will use a "click-through URL" to make Your experience as easy as possible. When You click on one of these URLs, You pass through Our web server before arriving at Your destination website. Tracking click-throughs helps Us determine Your interest in particular topics and helps Us measure the effectiveness of Our customer communications.
An "IP Address" is a number that is automatically assigned to Your computer when You use the Internet. In some cases Your IP Address stays the same from browser session to browser session; but if You use a consumer internet access provider, Your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze the traffic on Our Site.
"Cookies" are small pieces of information that a web site sends to Your computer's hard drive while You are viewing a web site. We may use both session Cookies (which expire once You close Your web browser) and persistent Cookies (which stay on Your computer until You delete them) to provide You with a more personal and interactive experience on the Site. Persistent Cookies can be removed by following Internet browser help file directions. If You choose to disable Cookies, some areas of the Site may not work properly.
We may receive Personal Information about You from other sources like postal mail, telephone or fax. We may add this information to the information We have already collected from You via the Site in order to improve the products and services We provide.
If You opt-in to receiving the following communications from Us, Personal Information You submit to Us is used either to respond to requests that You make, send You press releases, general informative announcements, and other general information about Us or Our products, or to aid Us in serving You better. Our customers will always have the right to opt-out of receiving product update information from Us at any time. You will be given the opportunity to opt-out of receiving further communication from Us at the bottom of every email We send to You.
If You have not opted-in to receiving communication from Us, We will not contact You unless You place an order for a product via the Site and We cannot process the order for any reason. At this time, We may contact You to request the additional or corrected information required to complete the processing of Your product order.
As described in more detail below, in order to perform Our services, We may disclose Your Personal Information to third party vendors. We may also use Your Personal Information to provide You with information regarding changes and upgrades to the Site, unless and until You request not to receive such communications from Us.
We may create Anonymous Information records from Personal Information by excluding information (such as Your name) that make the information personally identifiable to You. We may use this Anonymous Information to analyze request patterns and usage patterns so that We may enhance Our products and services. We reserve the right to use and disclose Anonymous Information to third parties in Our discretion, including for internal business analysis, and to provide aggregate demographic data to Our various partners.
Personal Information collected via sale of our Products If You purchase any of the products available via Our Site, You may be subject to additional terms and conditions of sale, and/or the licenses under which You have a right to use any software embedded in such products, if any. These additional terms and conditions or licenses will govern Your rights in and to such products.
However, We may share Your Personal Information with third parties to process payments, or to provide You with access to the Site. These third parties are required not to use Your Personal Information other than to provide the services requested by Us and are bound by confidentiality agreements with regard to their use of Your Personal Information. You expressly consent to the sharing of Your Personal Information with Our contractors and third party service providers for the sole purpose of providing Our products and services to You.
We do not intentionally gather Personal Information about visitors who are under the age of 16.
We use commercially reasonable efforts to protect the security of Your Personal Information by using industry-standard security technologies and procedures to help protect Your Personal Information from unauthorized access, use, or disclosure. We safeguard the security of the data You send Us with physical, electronic, and managerial processes. We highly recommend that You take every precaution to protect Your Personal Information when You are on the Internet. One way You can do so is by making sure You are using a secure web browser. Our ecommerce Site uses industry-standard Secure Sockets Layer (SSL) encryption on all ecommerce web pages where Personal Information is submitted by You. Your Personal Information has been secured with a digital security technology provided by VeriSign®/RSA, a trusted leader in digital security. As an extra precaution, please make sure that You are using the latest version of an SSL-enabled browser. We recommend using Internet Explorer 4.0 or higher, Netscape 4.0 or higher, and the latest version of Safari. This will better protect the confidentiality of Your Personal Information, including Your credit card information, while it is transmitted over the Internet.
Even though We have taken steps to protect Your Personal Information from being intercepted, accessed, used, or disclosed by unauthorized persons, You should know that We cannot fully eliminate security risks associated with Personal Information.
Thank you for using the advanced capabilities of the ZEPP Apps and websites (“App”) to enhance your gameplay. You can download the App to your mobile device. You are entitled to the rights described herein.
The personal data mentioned in this Data Protection Declaration will be processed within the scope of the App, as described below.
You will find below the details of the controller as defined by Art. 4 No. 17 GDPR (General Data Protection Regulation)
Company name & legal form: Zepp Labs, Inc.
Headquarters location, as defined by Art. 4 No. 16 GDPR: 75 E. Santa Clara St. STE 600, San Jose, CA 95113.
If you have any questions or concerns regarding this Data Protection Declaration, please contact support.
This Data Protection Declaration states what information we process about you.
When the App is downloaded, the information, which is necessary for this purpose, is transferred to the App store, in particular user name, e-mail address and customer number of your account, time of download, payment information and individual device code. However, we have no influence on this data collection and are not responsible for it. We process this data to the extent required to download the App to your mobile device. It will not be saved further.
If you use our App, the following data will be collected:
This data is stored anonymously. The creation of personal user profiles is thus excluded. This data will be deleted or anonymised after the connection has ended.
In addition, we may collect personal data from you in the following cases:
Personal data is processed exclusively for a specific purpose (”purpose limitation”). We also review our data-processing practices regularly to ensure that we process as little personal data as possible (“data minimization”).
Personal data means any information relating to an identified or identifiable natural person; a natural person is regarded as identifiable, if said person can be identified directly or indirectly, in particular by reference to an identifier such as a name. Personal data includes information such as: your name, address, phone number, and birth date (if applicable). Statistical information that cannot be directly or indirectly associated with you is not considered personal data.
Processing as described in this Data Protection Declaration is based on your consent, which is free and completely voluntary for you. If you are under the age of 16 when first using the sensor and the App, your legal guardian's consent and proof thereof is required. For this purpose, the contact details of the legal guardian must be shared with us in accordance with Art. 8 para 2 GDPR as evidence of the consent or authorization of the legal guardian. This data and the minor’s personal data will then be processed in accordance with this Data Protection Declaration. Please contact support with your contact details. If we find out that a minor under the age of 16 is using the App without the consent of the respective legal guardian, we will promptly delete all data submitted to us.
Your personal data will be processed for the following purposes, based on the following legal basis:
You have the right to information about your personal data processed by us, in accordance with Art. 15 GDPR at any time. If the data is processed based on your consent or in accordance with Art. 6 para. 1 b) of GDPR, you may also request, pursuant to Art. 20 para. 1 GDPR, to receive the personal data stored about you in a structured, commonly used and machine-readable format. Upon your request, we will also forward the data directly to the recipient of your choice.Right to rectification, restriction and erasure
Furthermore, in accordance with Art. 16 to 18 of GDPR, you may request that we rectify, restrict (block) or erase your personal data if the data has been processed incorrectly by us, if there is a reason for restricting any further data processing, if data processing has become unlawful for any reasons or if its storage is inadmissible for other legal reasons. We point out that your right to erasure may be restricted by statutory retention periods.Right to object
If our data processing is based exclusively on our legitimate interest in accordance with Art. 6 para. 1 lit. f) of GDPR, you can object to this processing in accordance with Art. 21 para. 1 of GDPR. In such case, we will cease processing your data unless we can demonstrate legitimate grounds for processing that outweigh your interests, rights and freedoms, or if said processing is for the purpose of enforcing, pursuing or defending a legal right.Right of withdrawal
If you have allowed us to process your personal data by consent, you have the right to withdraw such authorization in accordance with Art. 7 para. 3 of GDPR with future effect.Right to file complaints with the Supervisory Authority
You are free to file a complaint with a Supervisory Authority if you believe that our processing of your personal data violates the European General Data Protection Regulation or any other national and international data protection laws, in accordance with Art. 77 of GDPR.Contact information
To exercise your rights you can send us an informal message to the following address. Likewise, please direct the withdrawal of your consent, stating which declaration of consent you wish to withdraw, to the following address:
Company name & legal form: Zepp Labs, Inc.
Address: to the attention of the "Legal Department", 75 E. Santa Clara St. STE 600, San Jose, CA 95113.
Or use Zepp’s web form to contact support.
To ensure that personal data is not disclosed to any unauthorized third parties, we can only respond to your requests if you are clearly identified (your home address). We will then respond to your request by post.
You can also contact us by sending feedback from the Help section of the app. The data will only be processed there for as long as is necessary to resolve your concern. When this is done, the data will be deleted or anonymised.
We offer you the opportunity to use certain services within the scope of the App. You must register first before using the App for the first time. To use the services of the app, we need the following information from you:
Data that you submit to us as part of the registration process, as well as later during the use of the App, is used to initiate a contract in accordance with Art. 6 para. 1 lit. a) and b) of GDPR, communication and data exchange pursuant to Art. 6 para. 1 lit. a), b), c), f) of GDPR, to ensure proper operation of a data processing system pursuant to Art. 6 para. 1 lit. c) and f) GDPR:
From the first time of usage, the sensor stores technical data (such as acceleration or movement) without making any reference to your person. Only after a successful registration within the scope of the App, will your sensor data be personally assigned to you and submitted for analysis. Please note that your data can only be processed properly if the sensor is used exclusively by you. From the time of registration, we process not only the personalized sensor data but also the data you have stored in the App. If you have uploaded your profile photo and have entered your name in the App, all App users can use the search function to view your name and profile photo. If you register through an existing account (such as ZEPP, Amazfit, Facebook, Google or WeChat), you agree that we will access the information about you held in this account (such as your name, email address, photo, and gender) and that it will be processed for the purposes described in this Data Protection Declaration. For this purpose, you must explicitly consent to the data transfer from the respective existing account while registering through said account.
For an effective registration, we will need a valid e-mail address. For this purpose, we log the registration and the submission of a welcome mail. No further data will be collected. This data will be used exclusively for registration purposes, and will not be passed on to any third parties. There is a link in the welcome email in case you did not create the account. If you click on this link, you may contact support to report this issue. Then we will delete the account.
The personal data assigned to you will serve for analysing your playing technique, based on an advanced evaluation (profiling) in order to provide concrete optimization recommendations for you. In addition, we may use 3rd party tools (such as Mixpanel) to track the usage behaviour of the App.
If you have given us the following consent for advertising purposes, we may use your data for sending you promotional material and information about marketing measures (such as sales) from Zepp.
“I hereby agree to receive marketing emails from Zepp generally on an irregular basis, in particular to be informed about any changes related to the app. You can withdraw your consent with future effect, or withdraw your authorization for further processing of your personal data for sending the newsletter at any time, by pressing the "unsubscribe" link available in the newsletter.”
We limit access to your personal data stored by us to our employees and the service providers commissioned by us, who have to handle these personal data due to their task. A data exchange within the group of companies to which we belong (the Zepp group of companies), exclusively for internal administrative purposes. We use external service providers to render services and to process your data (including data hosting in a secure data centre and for maintenance and analysis of databases). These external service providers act as processors as described in Art. 28 of GDPR. The service providers process data exclusively as per our instructions, and have been obliged to comply with the applicable data protection regulations. All processors have been carefully selected, and will only have access to your data as required for rendering the services to the extent and for the period required, or to the extent to which you have consented to the processing and use of the data.
Personal data will be transferred to third countries in the USA and China, to support the functionality of the App, pursuant to Art. 46 para. 2 lit c) of GDPR. For this purpose, you have submitted the following consent form as part of our App:
"I agree that all data I store in this App may also be stored by/with our service provider in the USA."
The servers and offices of some of our service providers are located in the USA and other countries outside the European Union. Companies in these countries are subject to data protection laws that in general do not protect personal data to the same extent as in the member states of the European Union. If your personal data is processed in a country that does not have a recognized level of data protection such as the European Union, we will use contractual or other recognized means to ensure that your personal data is properly protected. Likewise, these service providers must oblige their own service providers accordingly.
Your personal data will be erased as soon as it is no longer necessary to fulfil the stated purposes. Also, we will erase your data if its storage is inadmissible (especially if the data is incorrect and it is not possible to correct it). Other than that, data may be erased at any time upon your express request, or if you erase the data in your App. As soon as you are back in the WLAN, data will be erased from our servers. The aforementioned erasure will be replaced by blocking if any legal or actual obstacles stand in the way (e.g. special storage requirements).
We maintain diverse security measures in the sense of Art. 32 of GDPR (technical and organizational measures) for protecting your personal data. In order to protect your personal data within the App, data is always encrypted. If you contact us by web form, please note that the confidentiality of the information transmitted is not guaranteed. Therefore, we recommend that you send us any confidential information by post.